Constant problems Food is great. Dog absolutely loves it, and it has sorted out his bowel issues wonderfully. However, the food provided doesn’t fulfil the amount needed for their feeding guide. Customer support is not overly helpful because they clearly failed math at the primary school level. I’ve cancelled as a result and will go with a better company.

Easy customization Loved how easy it was to customize my dog's favorite ingredients. My dog can be picky with a very sensitive stomach. No issues with this company!

Unreliable and last order never arrived… I ordered Bezzie for three months before giving up. The food is good quality and the packaging easy to open for single serves but I had incorrect deliveries twice and this last order just simply didn’t show up. The said they would look into it and contact me with more info but instead just sent an email saying my order was refunded rather than try to solve the problem and redeliver. So now we’re out of dog food and it’s my problem to fix. Absolutely not reliable, do not recommend.

This dog food is horrible This dog food is horrible. My dog who eats everything won’t eat it. It is basically mush. I let customer service know and they offered NOTHING. Wanted to return, told me they couldn’t risk cross contamination - the food is sealed in containers - WHAT CROSS CONTAMINATION??? They are horrible, don’t use!

Avoid this company at all costs. I ordered a promo 2 week dog food and received the wrong order with raw rather than cooked. It’s been more than a week waiting for a resolution and they responded today saying that I ordered raw. Quite surprised given I have the confirmation clearly stating what I ordered and it says COOKED. I cancelled the subscription and went to Lyka. Much better service and quality of food.