Easy customization Loved how easy it was to customize my dog's favorite ingredients. My dog can be picky with a very sensitive stomach. No issues with this company!

CS Won’t Help They charged my account but I was unable to cancel or suspend the delivery due to issues with the website. I tried to explain this but they refused to refund me & the product at that time still hadn’t shipped. The cs is awful. They’re not interested in building customer loyalty. They’re more interested in getting money however they can. I still don’t have the food & they are still saying they won’t refund me. So now I’ve had to dispute the charge with my bank.

2 Sick Pooches…BE WARNED! We were so excited about introducing our pups to Bezzie. The box arrived on time and well packaged but that’s where it stopped unfortunately. We followed the transition recommendations for both wet food and biscuits and both our dogs have been violently ill. They’ve also now completely stopped eating altogether, the moment they sense any Bezzie mixed in their food they turn their noses up. In the past week we’ve had vomiting, diarrhoea even blood in one of our pups stools. I’m sorry but anything half decent would not have this affect and I’d hate to think what’s actually in this food that’s making them so sick. We’ve thrown it out and wished we had seen these reviews before we purchased it…never again!

Not sure about all the negative… Not sure about all the negative reviews. They almost swayed me so hence this non-reviewer has been compelled to write a review. The food is amazing. My 9 year old Staffy has stopped farting, has better breath and a gorgeous coat. He loves the food. We didn’t even wean him onto it. We just gave it to him and he loves it. No issues. It’s a little expensive but worth it. Don’t let the negative people influence you. All the happy customers like me probably don’t bother writing reviews.

FOOD CAUSES DIGESTIVE ISSUES I haven't had issues with customer service yet but I expect to soon. Bezzie chicken nosh (and possibly beef too but I'm unsure) has caused my dogs to be sick and the digestive distress caused a senior foster dog of mine to become so sick I had to put her down. I almost never do reviews and maybe it was a "bad batch" but I've been using them for MONTHS and although I'm ashamed to say it took me so long to figure out what was harming my pups I'm glad they'll be safe from now on. Now I just need to fight to get my money back.