Lisa
GBEasy to deal with Easy to deal with. Excellent web site. Very helpful salesperson (I talked to Mark) Casket was delivered on time as promised. Exactly like on the picture.
Emma G
GBBest customer service experince ever! Originally, we bought the casket in Costco since this is a known store, and we regretted! The casket was delivered damaged, it has big dents all over it. Time was running out, but fortunately, we found this great company, and it turned out that they have the same casket but even cheaper. We called phone support, explained the situation, and we were promised to deliver the coffin to our Mortuary the next day. The next morning at 9am we have received a delivery notification! we couldn't believe that everything happened so quickly! Excellent service and customer care! They deserve 10 stars for their personal touch. Recommend!
J Waite
GBTotally dependable and great prices Trusted Caskets proved to be a great choice during a difficult time. Our preplanned casket choice through the mortuary was not available. Trusted Caskets was half the price and delivered in two days. A real person answered the phone when we called to clarify something in the online order process. A+ company to deal with.
PAULETTE
GBThe photos did not do justice to the… The photos did not do justice to the casket - it was better looking in real life. Call them as we found that the website only shows California warehouse stock - the 'Mother' casket was in stock in Dallas - much closer to Houston. Also we were invoiced rather than an online order saving us tax, because we called and talked with a very helpful Tim. one day shipping from Dallas to Houston- standard shiping.
Mark de Almeida
GBExperience was great Experience was great; a little nervous about buying a casket online, but everything went a lot more smoothly than I would've expected; Left notes for it to be delivered on a certain day, and called to verify all is going well... no problems whatsoever... nice price on the casket, great service!