Charged for year subscription before trial periord ended I really liked being able to access US Church records for my ancestors. From my experience, most of the information was from the UK and I don't have enough background on my ancestors to link to UK info. This was also very costly for the amount of usable info provided. WARNING to OTHERS: my credit card was charged for a year subscription BEFORE my trial period was over. If this happens to you, there is a 14-day cooling off period where they should refund your $. Operating hours are UK time zone.

user friendly site user friendly site. immediate hints appropriate to my family line.

It is very user friendly and cheaper… It is very user friendly and cheaper than most genetic testing sites. I think I'm going to have an interesting time finding out where my family comes from.

It all started well when building my… It all started well when building my tree. However, when trying to add great grandparents… not so much. I added a great grandfather ( this happened twice) … it was good. Then tried adding a spouse for this person and she ended up being a step-mother for the child.no matter what I tried, I ended up with a mixed up parent-child result. That’s why I’m giving up.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.