Au pair USA is very caring because they… Au pair USA is very caring because they made sure that they communicate with me regarding an. Very reliable and they care about their Aupairs wellbeing.

Seamless experience We had a seamless experience with adequate information available to answer all our pending questions. As first time participants as an Au Pair host family we were nervous about the process and details, but the team made the whole experience easy. The in-home visit was also helpful. The quality of Au Pair's on the site was also superior to some of the other agencies we tried. In the end we found a perfect match for our family and the agency ensured that both us and the Au Pair were engaged throughout.

Bad communication / organization I think the agency should have been more infinitive and explain better what involves the extension for the AuPair. If there is a fee how much , type of visa for the AuPair , if there is any limitations etc etc etc … not making us sign something with a ton of pages without any explanation at all. I didn’t like the fact agency look for the cheapest fly for the AuPair to arrive to their final destination .. they made my AuPair staid at like 3 or 4 am on her connection to her final destination … with all the money the AuPair agency receive at least buy a decent fly for the AuPair at a decent time !! The AuPair meetings should be during the weekends !! Not in a daily basis !!

Very hands on The start of our experience went smoothly. Everyone was prompt and communicated in a timely manner. They were also readily available for any questions and our local coordinator is great. After we matched, our Au Pair notified us of some things that raised an eyebrow, however once we told our team they handled it quickly even though it was late in the process.

I just started my program but it’s… I just started my program but it’s amazing already