The individual chatting with the… The individual chatting with the potential clients handle the chats appropriately.

The best chat service! The best chat service! FRANCKEL & PLEVY, LLP is a personal injury law firm in New York and we have been using Ngage on our 3 websites for several years. Although people usually call 1-800-HURT-911, sometimes they will use chat during office hours and often use chat after hours. Don't bother with contact forms. Potential clients want chat. Ngage delivers! Philip L. Franckel, Esq. 1-800-HURT-911®

Where’s the lead? The professional service of my account representative has been outstanding and deserves 5 stars. The 1 star rating is focused on the fact that NGage Live Chat has not produced any valid leads or new clients.

Very happy with the service Very happy with the service. Just started up thinking we didn't have much to lose by engaging with potential clients on our own website when we are not always available. Right away, we signed up our first contact and couldn't be happier. In fact, our client said that he specifically was impressed with our use of technology by having a real live chat feature on our website whereas most other law firms do not. Thanks Engage!

I have enjoyed this feature on my… I have enjoyed this feature on my website. We capture more inquiries with a live chat option.