Poor customer service to EU A terrible company that although their customer service replies quickly to the emails, they never offer a solution. I do not recommend this company if buying from the European Union. They do not offer the service that you hire and pay and then, they try to make you pay extra fees appart from the customs. Definitely, not a company to trust.

I loved using Lulu I loved using Lulu. The process was very easy and the site is user friendly. Their pricing is very affordable and I was very happy with the printed copies of my books

The production in quality of my book is excellent! The production in quality of my book is perfect! The shipping could be improved by shipping UPS closer to Burlington, North Carolina. For example, to Whitsett, or Greensboro, North Carolina, versus Butner. When you ship to Butner, it adds two days to the delivery.

An Efficient Mode for the Self-Publishing Author Having just completed my 17th book at Lulu.com, I can assert that its self-publishing process is easy to master, and effective as well as efficient. Each step is covered and the creator - using the guide lines - can achieve a masterful work that others will gravitate to.

Lulu is very easy to use Lulu is very easy to use, all the information you need to create is provided for you free. And the turn around time on orders is really fast for an order-to-print service. I don't have to worry about inventory not moving, I set the price I want, and the pay arrangement is equitable.