Surprised customs fees I ordered from Europe and 8 weeks after, i got a message from thé delivery agency saying that i need to pay for customs otherwise i wont get my parcel !!! This was NEVER mentionned while i was ordering ...

For starters worst customer service EVER… For starters worst customer service EVER. Have tried contacting them no less than 15 times to get a $85 pajama order straightened out. All i have received is half wit responses with no intention of correcting their mistakes. Panama sizes were completely incorrect and tagged incorrectly, my wife who wrats a size 0 pants can not foit in a large pajama bottoms. BUYER be aware, the positive reviews at their website are only ones they approve and allow to be posted.

Cuddle Clones. They're doing the Lord's Work I am struggling to search for the words to express my utmost gratitude for the Cuddle Clones company/brand. They have created the most authentic clone for my friends dog, Willow. The attention to detail and artistry is like NOTHING I have ever seen. Cuddle Clones is REALLY doing the Lord's work here. Willow passed in January this year of 2024. She was my friends, "soul animal". Her heart, her love, her life. My friend was positively devastated when she had to let go of Willow. The heartbreak she felt is an understatement. I NEVER want to see someone so close to me, suffer in that way again. It's GUT wrenching. And there's nothing you can say or do to console a person who is that devastated and so destroyed inside. I was really hoping that Cuddle Clones, could give my friend a sense of peace, closure, comfort, security, and BOY did they deliver. My friend is OVER THE MOON over her Cuddle Clone of Willow. She cried, she laughed, she hugged, she kissed, cried some more, smiled some more. ALL of the emotions. I simply can't thank the folks at Cuddle Clones ENOUGH for what they've done for my friends mental well being. Regarding the customer service with Cuddle Clones? THEY ARE THE BEST!!! BEST! BEST! BEST! Everyone single solitary person at Cuddle Clones that worked on Willow, were so unbelievably PATIENT with me. They were so very understanding and supportive. Always asking me questions or asking for my photo's of Willow, so that they could be SURE about getting all of the details right. I seriously have never had a MORE wonderful experience with a customer service/support staff, then I did with Cuddle Clones. Manuela was with me EVERY step of the way. From the initial order, to the customization process, to just being down right "kind" to me and then to the final delivery. Again, I simply can't express how PATIENT they are. The patients of a Saint. Manuela is a TRUE Gem with Cuddle Clones. I feel like, Manuela and I are friends now :) I hope that this review will provide Cuddle Clones with more business, because they are SO worth it. It is rare in this day and age, to find a company that is SO unbelievably kind, especially with their customer support. It is something to be valued. Thank you Manuela again for everything you did for me, Willow and my friend. She will cherish her Cuddle Clone of Willow for many years to come. Bless everyone, and all the teams/staff with Cuddle Clones. Sincerely, Jaime Scott

I placed an order for pajama bottoms on… I placed an order for pajama bottoms on Dec 5. I paid almost $30.00 extra for guaranteed Xmas delivery. It is now Dec 26th and NOTHING!! No product. No answer to my questions. Website tracking says unfulfilled. VERY unhappy customer. Buyer beware!!!!!!

Exactly What I needed Cuddle Clones gave me exactly what I needed when my little guy was diagnosed with terminal cancer. As soon as it arrived I was able to hold it just as if I was holding Chico. Our little guy is now at peace but the amount of detail put into this clone is amazing and it now it’s at my bedside: