Terrible, terrible, TERRIBLE I wanted to give a zero star rating but am not allowed!! Do not use this site, what a rip off. Not only did they lie about download charges, the movie download was unusable and to top it off, they`ve taken yet another unauthorised payment from my card and I`ve had to cancel it. I`ve now been given the joyous task of going through dispute with my bank. Please, I advise all to stay away, do not touch with a bargepole & whilst I`m at it, does anyone know how I can get my money back?

BUYER BEWARE ! Like many other reviewers here I was charged 39.90 Euros right after signing up to the free trial and then 52 euros without being notified. My e-mails to cancel have gone unanswred, not only that when I go to my "History of Payments page to try and cancel there It says that my next rebilling date is May 01/2010 uh hello, this is now June 19th for cryin out loud! I have checked my CC statements for May and June and there are no charges for either month to this company, yet my account remains active and I am unable to cancel or reach customer support. Fearing I may be charged for 2 or 3 months at once when these morons wake up I guess I will have to cancel my credit card. beware 9 out of 10 reviewers can't be wrong !!

A garbage outfit!! Company's product, processes & procedures stink: they advertised a $.99 video download...After several tries I was able to get 60 Mb of a 700 Mb download! On the same day I notified the Company regarding the problem and told them to cancel the transaction/membership, etc.! I received an e-mail a day later telling me about a "1 month extension" and a $39.50 charge on my "statement"...They must be out of their **#$! minds!! I'll be contacting: FCC, BBB, State's Atty's office & possibly any other agency that comes to mind!!!!

Decent experience I've been a member for sometime now and have downloaded quite a few movies. Never anticipated that there was something shady going on. Moreover the quality of movies downloaded were excellent and I didn't have any reason suspect the legality of it all. Now that they have been shut down, I wonder what happens to the money which is in credit with them from my credit card. How do I get it back? Do I need to reqeust my credit card company not to honour future charges from zml.com?

No good! I need help,I too was a fool and got tricked by this company. I also was charged straight away when i clicked on the upgrade logo to seek information.Desperately trying to cancel my membership, but no response. Does anyone have any contact details for this company?