Joanne Leask
AUDoesn't protect customers from scams Even when provided with large amounts of undeniable evidence that I was sold a fraudulent/scam product, Paypal wouldn't refund me as I technically received my item. Any reasonable business would have taken one look and realised the situation, but Paypal is not one of them.
Charles
GBCustomer service is terrible Customer service is terrible, I can't update my info. Keeps saying invalid after I even validated my number. They will always side with thieves on ebay. You can sent a correct product and anyone can dispute it, and send back something else keeping the money and your product. Customer service was very rude
Julie Rock
GBPaypal email accounts. BEWARE! I read an article recently that Paypal have been in trouble in the USA with data and this is a further cautionary tale that shows you mustnt use paypal under any circumstances. I tried to open a paypal account with my email address and discovered that its already in use with paypal with a lady in the USA. I know this because I went through their security checks and shut down her account and i got the email to say that I had, revealing her the last 4 6 digits of the other woman telephone number. When I spoke to paypal 'customer service' woman(yeah they are a joke!) to advise this and to explain their was a major issue, she said that she would email the other lady to advise the problem. Guess who got the email. DONT USE THIS COMPANY, YOUR DETAILS ARE NOT SAFE.
MH
GBHad a seller cancel shipment of item on… Had a seller cancel shipment of item on ebay and was told the refund was being sent, well it never was sent. After going through a deep maze of "chat" windows and hidden phone numbers I was basically told to take up my issue with my bank as its not their problem. There is NO reason to use them anymore, what added value do they give you?
Gerry Descoteaux
GBIncompetence on steroids It has been more than a month after initially notifying them of a problem which they have still to correct. The techs who have corresponded seem to be the most inept I've ever come across in any company.