I received the item ordered... but it had buldged battery, Offerup interface totally failed for me I received the item ordered. The listing description was correct, the seller had never used the tablet. That is fair. Received well packed after waiting 5 days for the seller to send it. Item was new in open box... battery was dead and bulging, tablet basically useless. I was UNABLE to follow the process, i.e. request refund from seller online or in the app, request buyer protection online or in the app, only email was available. Support is unable or unwilling to do anything. Just check the online / in app timestamps, which I couldn't provide (I guess) Support was delayed and pretty much stated I should work it out with the seller, who never responded (I naturally could only contact via their interface ...) I got email messages every time I logged in "on a new device", I tried different browsers to see if I could respond in the official way. It all keys off of the "delieverd" message I only got in email. If the submit button was available at all I got ERROR 440 when trying to request a refund. App was basically cluttered with commercials for related items. I did not get the messages I needed to respond to in the app (response not available on line, by design, probably to force you to the app), so basically I was NOT ABLE to follow the process, the email correspondence DOES NOT COUNT. Want to talk to a human ? Not an option. Not really clear how they calculate the two day intervals ? My guess is it is based on the response (which I couldn't make), it is certainly not based on the email responses. Compared to ebay, this experience was a joke. A total waste of time and money. I've purchased synthesizers on ebay from Japan, adhesives from Germany and numerous other items and ALWAYS had positive experiences. OfferUp buyers beware !

No longer able to connect with Offer Up - cell too old Well, seems those of us with older cell phones no longer are welcome on Offer up and have been kicked off. Not buying a new phone just to sell on Offer up - you may end losing lots of folks.

Steer Clear Any app that REQUIRES most users to upload a government issues photo ID and allow for an uploaded facial scan is downright ridiculous. With the incidents of data hacks and breaches on the rise, would you want your drivers license and biometrics stored anywhere? And for what? Just to purchase something? This is an example of going way too far. Do yourself a favor and stay far away from Offer Up. Yes they will say it’s to verify identity to maintain a “safe and more trusted “ shopping experience. What about when that information is hacked and thieves have all your personal information and biometrics like your facial scan. No thank you. Stick with reputable sites like eBay.

I will flag scammers and offer up bans… I will flag scammers and offer up bans my account and most of the scammers are still up breaking the rules ..yes i will make a new account but i see these scammers with over 10 accounts ..different names and cities but the same batch of pictures and the same BS claiming they are giving the iphone 14 away just pay shipping $25 outside of offer up

Had my account falsely disabled without… Had my account falsely disabled without merit, without any explanation as I have reported users who missed meetings, were no shows, rude, never responds, after guaranteeing/promising to wait for me knowing I was traveling over 100 miles, kept in contact, and users still sold vehicles as I was in route. Offer up allows companies to falsey advertise (allegedly prohibited), make several/multiple ads for the same service (again prohibited), users and businesses to falsely advertise for one price, example $1/free, when this is not true at all (again supposed to go against policy/terms), users who never respond, ect. Yet, when I as a user, report these usets and incidents, I get my account disabled, and Im not able to successfully look for vehicles for myself/family. Everything I reported, happened. I want my account reinstated as it shouldn't have been disabled. This is discriminatory/violates my civil and disability rights, and its favortism. I want corporate headquarters information and the legal dept. I also want a copy of all interactions/reports for my record. Penalized for using a report feauture after I was repeatedly victimized, bamboozled, scammed, had my time wasted and lied to. I will not start a new account (looks suspicious) and I have had my account for years with a good rating. Not my fault that usets who pay/non paying users are rude liars but somehow offer up caters to these users.