JustAnswer

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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About JustAnswer

JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.

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JW Lowe
GB

Be very careful with this one Be very careful with this one - I’m reasonably savvy but found I’d agreed to regular monthly payments of over £25 before I realised. Plus it took me half and hr or so to work through an unclear system to cancel. Oh and the answer provided was useless

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james p.
GB

within minutes i was having a real conversation within minutes i was having a real conversation with someone who was truly an expert in my issue. he quickly dialed in on what the issue was and lead me through an easy diagnostic process and repair, I had a sale pending on getting this done quickly and completely and Marcus really saved the day for me. i'm very grateful, 5 stars!

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Catherine Watts
AU

Had a KitchenAid dishwasher problem Had a KitchenAid dishwasher problem: no water. Austin ran me through the board reset sequence; very clear, patient, respectful, and polite. I'm an old school prof for whom A's are rare. But my technician, Austin, was an easy A. Well done sir. Much appreciated.

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Malissa
GB

Help in a horrible situation...… I can't call the experience great because a whole family of dogs that we have cared for beyond what we could afford is dead. But the vet instructions and his thoughtful help gave me the ability to try to save them. I do appreciate it.

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Brittany Swenson
GB

I paid for 1 question for $5 and got scammed I paid for 1 question for $5 and have been charged $46 4 times since February. It is not made clear that you’re signing up for a subscription, not the price either, and certainly not agreeing to autopay. You don’t even get payment reminders on money being taken out!

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