Charged me but NEVER UPGRADED I had premium account which was on automatic PayPal payment. I tried using the BlackFriday promo didn’t work I opened a support ticket they never responded. The PAP got charged to my PayPal at FULL PRICE $338.82 which almost $500 CAD this past Xmas day!!!! They NEVER UPGRADED my account I CONTINUE TO TRY NO RESPONSE …PayPal hasn’t been able to get ahold of them and either has my bank.

Good times with crippled charting I’ve been subbed to the Premium service for years at this point. While the actual service is great for basic and unique charting features and has the potential to be incredible, this review is focused on customer service (and why it degrades the entire TV experience). For that, 4 of 5 stars are flushed down the proverbial toilet…because if you ever run into chart inconsistencies or other technical issues, you’re up TV s*** creek without a paddle. That translates into accepting the unacceptable in the form of perpetual technical bugs, data inconsistencies between charts and time-frames and foundational features that work for some time only to randomly cease to function, never to return. I’ve opened a couple of support tickets outlining my issues in extreme detail and the replies I got were so utterly useless, I’m at a loss for words as to how to accurately express the emotions they engendered. Helplessness? Existential angst? That news report about the guy that flew his plane into the IRS building comes to mind…but I digress. I’m beginning to suspect that the ‘support agents’ are just really bad AI that are incapable of anything except the most rudimentary responses…which may or may not even correspond with the actual issue you’re having. If you enjoy being gaslighted and your technical problems marginalized by friendly, useless AI that have no idea what you’re asking unless you stick to an under 200 word vocabulary, you’ll love Tradingview support! You’ll especially love tolerating the bugs that interfere with accurate charting because noone is accountable for anything on the platform. And as a bonus, you’ll have trouble finding any official TV tutorials that reference their latest updated layout or any nuanced issues at all for that matter. Since they are somewhat of a monopoly and no other service comes close to what they provide in terms of charting tools, I continue to pay them to be abused and confused and to enjoy the 1 star service at 5 star rates. Thanks, TV!

Account deletion difficult Account deletion difficult. You will be forced to enter a new password (and more) in order to delete the account. I don't like being bullied by companies.

Every time I switch between timeframes… Every time I switch between timeframes I have to relocate and re-scale the chart. This is super-duper annoying and eats our precious time as a trader, and I cannot believe Tradingview hasn't fixed this yet. An easy fix would be to allow users to lock the aspect ratio on specific time frames. right now it always moves to the end of the chat... Please fix it . . .i hope you will fix it

Scam They give you an offer of 50% off your annual subscription for the premium plan. But it's a lie because it's less than 50% if you compare the annual normal price to the annual price with the discount. It's only 50% if you compare the annual with the discount, to a month-to-month plan. That's like saying- Apples are half-price! (compared to the price of oranges. And then salesy trick no.2 they say it's $359, then by the time you get to the checkout, it's actually $396. I'm not paying for it out of principle. If it said '60% off annual plan for a premium subscription - $396' Then I would pay but I don't want to support an unethical business. There are other more ethical businesses I can choose!