Jose arrived on time and got the job done promptly Jose arrived on time and appropriately dressed. He found my place without me needing to talk him in. He carefully removed the mattress from my bedroom and out of the apartment with no damage to anything. I would highly recommend him for your moving needs.

Highly recommend! The process is well designed, easy to use and the actual service was exemplary. The team was ontime, prepared and worked diligently to handle the removal of the three large items we had listed. A great process!

Worst company in the world Worst company in the world. Required upfront huge payment, never showed removed terms with neighbors, then company takes 50% of payment. Complete scam and we should have known from looking on line and paying up front. Might be good in the south, but screws the north.

Don't waste your time. Today I had the distinct pleasure of working with LoadUp today for a simple couch removal. I was assigned a worker for my removal at 8:10 Am. 7.5 hours later I noticed that the tracker is not working. I reached out to customer service only to be informed by Max & Aaron that whomever was supposed to complete my service is out sick and that there isn't anyone in my area to do this service. I begrudgingly completed the service myself and since their service was no longer required due to their lack of availability, I asked for a refund. I was informed by Max that I would only receive half of total funds rendered for the service due to them cancelling the reservation since they were no longer required. $80 was paid for a service that wasn't even assigned or completed. Please look elsewhere for any of your item removal needs. This was a complete waste of time and money. Customer Service is also a text only service & did respond to my inquiries very quickly until I asked about a refund.

Load up is a great service! Load up is a great service! My drivers: Jesus and his wife were phenomenal, the nicest people, extremely efficient and very fast. I highly recommend Load up as a service and if you get Jesus and his wife you are very lucky; Jesus and his wife’s service quite simply redefines excellence.