Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.

I highly recommend using Chef’s Deal… I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.

Phenomenal Customer Service- Highly Recommend Phenomenal experience with Zoey at Chef's Deal. We just received our 10' hood and it looks great. Our company was dealing with this project for many months which required a lot of questions and back and forth - Zoey did not miss a beat. She provided product data on the various hoods we were looking into, updated quotes as necessary, and periodically checked in on our project needs. She was very informative and quick to respond with any inquiry I had no matter how big or small. They worked with us to figure out what worked best for our project and gave us guidance on some requirements that were necessary to meet code. 10/10 customer service.

5 Star Service! I don't usually write a review because I normally don't get outstanding service, but Turk Denktas went above and beyond to help me and I got outstanding customer service with him. He was super fast, he was very personable, he listened carefully to what I needed, and helped me from start to finish in a way that I felt extremely comfortable throughout the entire process. Turk is definitely your guy when it comes to sales! I highly recommend Chef's Deal as a company and highly recommend you reach out to Turk D. if you need help on sales and/or if you need information on the equipment. Thank you so much Turk!

Great Vendors to Work With I used their services recently and they did not disappoint. They go above and beyond. The support staff is outstanding. I worked specifically with Lee on an issue (that was not Chef's Deal's fault) and needless to say the support was professional, timely and the dedication was unwavering. Thank you to Chef's Deal and their outstanding team.