I ordered 3 fly cultures I ordered 3 fly cultures. They came packed with tons of flies, lots of media, and secured with tape. Thank you!

I ordered plastic cups a month ago I ordered plastic cups a month ago. It’s not even a reptile dude. Send the product I payed for or give me my money back so I can buy from someone that actually sends products. It still just says pending. No shipping info nothing.

Never received order Ordered November 26, today is December 13 still no update on shipping or my order. Reached out via email and Daniel told me I should receive my order by yesterday or the day before. Never giving any tracking information. Was told my order must have been overlooked by mistake and gave a partial refund. I ordered supplies for a reptile show in December 16. I ordered early AF to assure I had the supplies in time and was just let down over and by this company. At this point I'm assuming they are scammers taking people's money and will be contacting my bank.

Received less than I ordered Shipment was received earlier than expected with tracking information. However, I was away for the weekend expecting the package to be delivered on Monday like the tracking information suggested. However, I got the package Saturday and it sat in the mailbox longer than I hoped. Luckily, temps were alright so it wasn't too big an issue. Granted, this was not west coasts problem, just mine. However, I ordered 250+ tropical springtails, but did not receive 250+. I sifted through the charcoal pieces looking for them and could only find 20-30. I'm sure there's enough to get a colony established, but its a huge let down that there was significantly fewer than 250.

Quick, easy delivery I ordered springtails for my terrarium and they arrived quickly and in great condition!