Margarita P
GBI felt understood and cared for Because of a glitch on the site, I tried to purchase a bag that was no longer available. RDL very quickly contacted me and apologized profusely about the mistake. What’s more important is that they communicated with me with compassion, did not dismiss my feelings but acknowledged and validated that I was disappointed. I felt understood and cared for. Furthermore, RDL promised to try their hardest to find a replacement for the bag “that got away.” I’m so happy to report that two months later - I have my dream Kelly! Love RDL and will be back for more.
TB
GBWonderful Experience! I had a wonderful first-time purchasing experience (I bought a beautiful vintage Chanel bag) and first-time selling experience. Both transactions went smoothly and without any hiccups. The bag shipped quickly and I received payment confirmation for the bag I sold the same day they received it! They also gave me one of the best buyout offers I'd been given. Georgia and her team are fast and efficient! Looking forward to shopping Redeluxe again soon!
Alba Torruco
MXI’m happy with my purchase I’m happy with my purchase, excellent service!
Gioiamarie
GBLoving Redeluxe :) I could not be happier with my Chanel XXL travel bag. Just returned from vacation and my bag was perfect for my trip! Also, their customer service is second to none.
Customer
GBI was in the market to sell my Chanel… I was in the market to sell my Chanel bag and I went through 3 different companies including REDELUXE, to see which one will give me the best offer and REDELUXE was the highest bidder. I’m very pleased with the whole transaction, they kept me update with every step of the process, constant communication and very professional. Looking forward to doing more business with them. Thanks REDELUXE!!!