Liam Henry was AweSome Liam Henry was AweSome! He helped me to remain calm, get through explaining my problem, finding a solution, and explained he explained policy. He expressed understanding for differences the policy didn't address and he helped me to select options that were available to make another purchase for the same item that I didn't receive. Thanks A Million!

William S is the BEST!! William S should be the employee of the month!! I placed an order with incorrect shipping information. I then emailed from an alternate email address but William was able to find my order and update my info in less than 2 minutes!! That’s rockstar service and I’m thoroughly impressed!

Ordering from the site was really easy… Ordering from the site was really easy to navigate through ! The express shipping was great & came on time, when reaching out to customer service email, Jared Ray had helped so much with quick responses & options for me!! Can’t wait to receive my boots & will be ordering again (:

Jared is awesome Jared is awesome! I placed my order and immediately realized it automatically pulled in an old address. I emailed right away and Jared responded in less than 1 minute to lmk he changed the address to the correct one! Thanks Jared!

Awesome customer service! Awesome customer service!! First and foremost, to purchase shoes online from Top and Bottoms you either have to purchase through text, email, or call…I had sent chosen to text to purchase the shoes, but then decided to call in and I had the opportunity to speak with Williams! Williams was not only helpful but also provided great customer service! Williams also provided me with free shipping and no tax fee on my order. I can say that I was hesitant in placing the order bc I was not familiar with this store front, but after reading the reviews, doing my research, and speaking with Williams…I placed my order and was very happy! I am looking forward to my next order and thanks again Williams!!!