Terrible customer service - Never use this company Never order from this company. I ordered a pair of prescription glasses and it took almost 3 month to get them. Contacted them numerous times to get progress updates and would occassionally get a response. As a measure of good faith they also promised to send a pair of a sunglasses with my order as it had taken so long. Well needless to say they did not send them. I sent a follow up email to advise that i had not got them as promised. Funny I am still waiting for a response. Terrible customer service, terrible response time. I would never recommend them to anyone or order from them again EVER.

Amazing Price, Product, and Customer Service! Ordering was a breeze! A live person called me back to arrange how to forward the script which is a pleasure talking to a REAL person! Glass arrived in a timely fashion. Customer Service was polite, professional, and timely. Price was fabulous. Product was worth the price! Love my glasses!!!!

Once again the perfect fashion forward glasses for me. This is my second pair of glasses from Vicci eyewear. The frames are perfect and the lenses -bifocals, tint changing are designed and cut perfectly. I could not be happier.I needed support with my specific order and the representative did everything to help+++++

I really wanted to love these glasses I really wanted to love these glasses. The frames are great! But....what was supposed to be prescription (I even uploaded an actual prescription right from my optometrist) is not even remotely RX. It's no more helpful for seeing than a drinking glass. So I am quite disappointed and will need to return this pair, and I am sure the remaining pair on the way. Don't waste your time, just go to your real optometrist office.

Glasses before review request, please. Been 10 days since my order. Didn't get glasses yet, just a request to review my experience.