Your return policy is ridiculous Your return policy is ridiculous. I will never order from this company again. I literally took the backpack I ordered out of the bag to confirm if my laptop fit, it did not. I sent the requested pictures and Woosir claims I cannot return the bag. So now I’m stuck with a bag I don’t want.

Give it a chance. Honestly I really love this website and its products. I’ve bought 3 different backpacks until now and if I need to gift a backpack to anyone I’d use this website again.

Delayed and overpriced Bag delivery to EU/DE was delayed with additional customs charges from fedex, personal information like tax number was requested more than one time, additionally there was a small bag made of beef leather included that I have not purchased, it seems to be included in tax charges as well. So the costs including the taxes made the product totally overpriced

Be warned Do not buy from Woosir Be warned Do not buy from Woosir. I have not received my order. They claim that I should have received an email with tracking ID within 2 business days; I have not received a tracking ID. I can not get a meaningful order status from them. But, from the limited Chat responses, I am sure they are just a front for operations in China. They have no proper knowledge of the availability of products in China, and do not have any control over fulfilment which is likely done from China, which is why they can't give me an order status, and tracking number.

Great bag quick response to shipping… Great bag quick response to shipping question shipped fast had a weather delay but they can’t help that.