Excellent merchandise Fast delivery any questions always there for you always great merchandise

Montana West has the best product great… Montana West has the best product great quality worth every penny

Zipper gets caught in lining Zipper gets caught in lining. Lining tears. Decorative piping on stitching coming off. Started having trouble with it after about 3 months. I put it away for several months and then took it to a repair shop to get it fixed. I’m using gorilla glue on the piping

Cheap Junk Scam company that sells defective merchandise and refuses to replace or refund their junk. We got ripped off real good by these shysters. Our store placed an order with them and then 9 out of 10 items have been returned within a week of purchase for peeling, tearing, and literally falling apart. "Customer service" never answers the phone and takes days to respond to emails. DO NOT buy anything from them, or you will be stolen from. We've finally given up and are throwing the remaining items of theirs in the trash, as they are to embarrassing to keep in store.

Will NOT be ordering from this company again With Christmas and my daughter's birthday coming up, I decided to order a Wrangler tote and purse that she wanted. Why I opted to order from Montana West as opposed to Amazon, Cavender's or another tried and true website is beyond me! Anyway, I found what I was looking for on the site and placed the order. I did not realize until I received the WRONG color that the picture on the order submission confirmation was not what I thought I ordered (not even close!), although the description including color, was correct. I chalked this up to my own oversight. Since there was no shipping label, invoice or any other documentation included in the package I called to find out how to return/exchange for the color I wanted. When I found out their return policy and process is absolutely ridiculous I decided I'd just keep the item and resell it on FB marketplace, Poshmark, or Ebay. By this time the color I wanted was no longer available from other merchants, so I placed another order with Montana West (I know, what was I thinking?!?). I was diligent and made sure the picture in the order submission was correct, as well as the description, etc. This time the items were received in two different packages. The first one to arrive was, guess what..., the wrong color!! At least this time it was kind of close. The last package to be received (a week or so later) was the only one that was actually the item I ordered! Lessons learned the hard way. Learn from my experience and save yourself some grief, frustration, etc. - Don't order from Montana West!