Zeko is the Chanel expert you can trust! I am extremely happy with Zeko’s service. Very quick turn around (received results the next day) and gave me peace of mind. I was very skeptical with my item. Zeko was open to hear my concerns and was able to answer my questions to explain authenticity. She is very knowledgeable in authenticating Chanel, knows the detail of the items from model, year, material, stitching, even to the detail of verifying the different fonts of the series number on the authenticity card by year. It was very clear she has a lot of experience and studies extensively on Chanel’s craftsmanship. Can 100% trust her judgement. I highly recommend her!! She’s the best. Thank you so much Zeko❤️ Also her assistant Riri is lovely!

Excellent service Excellent service! The staff is always available and answers promptly to your requests. I sent them many pictures of my bag and they still wanted more and extra zoomed ones: this made me feel safe as they didn't simply "judge" my bag with normal pictures. i got my certificate within less than 12 hours. Zeko is very professional and attentive to details, I highly reccomend her service!

Excellent customer service and communication! Excellent customer service!!!! Amazing team work! Zeko and her assistant did a fantastic job guiding me on how to take pictures of the purse. All questions were answered with such a great proffessional, positive and happy attitude. Zeko personally sent me voice messages on real time. Zeko is such a sweet soul and honest. Her assistant was super helpful and had great communication. If you're buying a preloved item, must get a Zeko Certificate. Such a smooth sailing experience, less than 24 hours! Thank you.

Simply the best! I’ve always used Zeko’s e-cert service for authenticating Chanel bags I buy on the resale market. Recently, I opted for the concierge service and it was such an amazing and hassle-free experience! Zeko is simply the best and I’m a customer for life!

First time in my life I bought 2 … First time in my life I bought 2 pre-loved Chanel bags.At some point I wanted to add them to my insurance policy.First I used a service known to me (used them before to authenticate bags I bought my self from the store).They were very strange about the first bag,said that can not authenticate .The second bag got certificate as "Fake".I was so upset and not sure what to do as I trusted the seller.Someone told me about Zeko's service and I decided to try it.It is a long process ( big time difference).I got very precise instructions how to take photos also I got an assistant who would help me on the way and confirm if the photos are good for the authentication.My assistant name was Riri Ymen.She was a god send.She was ready to help any time of the day and night.Without Her I think I could not make all thise photos.Thank you very much.As I said before,process took some time but at the end I got very professional ,detailed opinion and certificate's for my bags.In the future I would use "Zeko's service again as I can understand how hard it is to evaluate bag only from the photos and there were like 100 photos for each bag.At the end my bags were confirmed to be authentic (❤️❤️) and I am happy and grateful for Zeko's patience and professionalism .Thank you very mich❤️