Rhiannon Oliver
GBPerfect shop for anime fans and kawaii lovers! NattyCat's shop is one of the cutest and most creative places to buy enamel pins, plushies, and unique anime merch. She's an artist, so she designs her own products! I've been a customer of Natty's for almost a year now and I've never had a -single- negative experience. Product quality, shipping and customer service have been impeccable, and NattyCat herself is one of the kindest, most patient small business owners I've ever had the pleasure of interacting with (we've exchanged a few emails personally, and she's gone above and beyond to help me). I'm looking forward to the future of the store and can't wait to see what comes out next!
Jess
GBRepeat customer of many years, and many to come… This brand has some of the most well made and high quality products I have ever purchased. Both my every day wallet and my purple coffin ITA bag are multiple years old and still holding up well to wear and tear Customer service has always been wonderful, even when something was left out of my order she was quick to remedy the issue. Kickstarter rewards always go out in a timely manner and I've never had an issue with shipping times, USPS delays are normal for all small business's but that isn't the sellers fault and NattyCat has always been very helpful in finding things that may have been misscanned or delayed by USPS. I'll be shopping with her again this holiday season
Mariah Chapman
GBCute things & Excellent service This shop always has such cute products! I've ordered so many pins & the mini ID wallet has been a life saver for conventions! The desk mat I ordered for my brother's birthday has held up so well too! The shop owner is quick to respond to any emails I've sent. She was even able to combine shopping for two orders I had placed within a day of each other & refund me the redundant shipping!
Mei
GBExcellent business and products I am a frequent customer of Natty and her products are out of this world! (pun intended 👽) They are unique, well made, and her bags and wallets are so practical. I’ve also had experience using customer service and Natty always responds to my inquiries within a few business days. She has been such a pleasure to work with and super sweet when answering emails. When I backed Natty’s kickstarter projects, she always has frequent updates for the backers. The packaging is cute and secure. If you’re looking for cute, practical statement pieces I definitely recommend Nattycat!
Ruby
GBHappy with order I recently purchased one of the giant angry alien kitties from this shop that was placed on a preorder and I was pleasantly surprised with the customer service. The owner promptly answered my questions/concerns through the shop's Instagram DMs. I'm always a little worried when ordering preorders from small shops due to delays and cancellations, but the item came when expected, if not earlier. Shipping times aren't really up to the shop though as it depends on the carrier, but I thought I should mention it anyway. I'm really glad I decided to order from here. The owner seems like they genuinely care not only about their product but also about their customers. The product was fantastic too. Kitty is super soft with sturdy construction.