Shopgracieusa

Honolulu, United States
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4.70
Based on 20 Reviews

5

80.00%

4

10.00%

3

10.00%

2

0.00%

1

0.00%
About Shopgracieusa

We care about you and want to make sure you are happy with our products and satisfied with our service! If for any reason you are dissatisfied with your order or our service, please email us at support@shopgracieusa.com or live chat with us on our website! We respond very quickly and want to help! Thank you for your support, we are so thankful that you choose to shop with us! Warmest regards, The Shop Gracie Team

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Taylor Faye
GB

Definitely recommend! Shop Gracie is my favorite online store! I love ordering from them any chance I get and I always try to find an excuse for new clothes because all of their products are so cute! Whether it’s summer or fall I feel like I can trust that I’ll find something absolutely stunning on Shop Gracie. I’ve been recommending them to friends for birthday gifts as well as to treat themselves and I will continue to do so with their great service!

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Leslie Castaneda
GB

I Love Shop Gracie!! If I could rate them more stars I definitely would. They truly care about their customers, and their apparel is amazing! When I first came across their Instagram page I instantly fell in love with their cute and relatable clothes! I’ve ordered clothes a few times from their website and I am never disappointed!! I totally recommend them! & their customer service is also a 10/10 💜 Thank you so much Shop Gracie!

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Dara Goodale
CH

My package never came: updated My package never came. I spent over a hundred dollars and never got my product. They have, or had, when I ordered my product, a "no longer our problem" policy if the package gets lost in transit. I emailed the company and never got a response. The tracking said it had never been shipped. I filed a complaint with the shipping company and they never found my package. Just very disappointed. Update: Shortly after posting this review I was contacted by the company who gave me my money's worth and apologized profusely for the miscommunication. Pleased with the customer service conduct and the customer care.

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Susan Nguyen
GB

Clothing that’s worth the wait! I love love love love love all the clothes from here!! Very nice quality and reasonably priced!! I did have issues with shipping, but Grace reached out to me and was very helpful throughout the whole process! She kept me updated whenever there was something new regarding my shipping information. Her customer service skills are impeccable!! There needs to be more people like her. I would give them a million stars if I could; they can definitely count me as a regular buyer 😆

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Susan Starr
GB

Apparently their shipping practices… Apparently their shipping practices kind of stink. Many reviews rave about them replacing a lost order, Reduce rates for priority shipping...How about just send it when you say? I ordered my daughter's hoodies before Christmas and still dont have them. They say they will send them priority so we will have them this week. I just wanted them if not for her Christmas gift at least before she went back to school! Great Christmas gift! :( So far not impressed.

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