Converta bag The regular sized Converta bag is a bit small for my needs. On the ads it said you could have a change of clothes and your lunch in there, but it's a bit of a tight fit if you're also putting your water bottle inside. The "backpack" straps are very handy, but not as comfortable if the bag is full and heavy. The many pockets are great and haven't used the strap that could hook it onto a carry-on, but that could be very useful.

The bag took quite a while a while to… The bag took quite a while a while to arrive. It did not have the colour interior that I ordered. I like the multiple ways with which it can be used but this is negated by the fact that when full the zip in the main part is extremly difficult to close. It requires another piece of cloth to make the top the same width as the bottom and a tag on the end of the zip.

Excellent customer service My bag had structural issues after less than a year. I contacted Pragmastyle, sent photos and my issue was quickly attended to. I have now been sent a new bag (not received as yet - still in transit). The service was timely and polite. I appreciate the service and offer of a replacement bag as it is a very useful item. Many thanks to the staff member who dealt with my issue - Sadia.

Great customer service Bag arrived a little damaged, but with great customer service, quick replies, great solution and fast replacement I now fully get to enjoy the back and it is amazing!

Excellent customer service I had a problem with the zipper on my Pragmastyle bag. The bag is terrific -- versatile, a perfect size, and stylish -- except for the zipper occasionally popping open. I'd been using it for nearly a year, and contacted the website where I'd ordered it to report the issue. They offered to replace it, which was very much appreciated. Great customer service.