100% AMAZING! The product is amazing, however the most wonderful part is their customer service! My purse strap broke before vacation and not only did someone get back to me within 15 min of my email, within an hour they had a new replacement in the mail at no charge! 100% all around and such a great beautiful purse! Thank you porto vino!!!

Best customer service experience. Beyond getting an amazing purse The bag is great because it looks super nice. One thing I have to point out is the fast shipping,amazing customer service and promptness of response when you have a question or need help. My experience goes beyond getting a great purse, but also getting amazing care.

Great company to deal with It was great to deal with your company. Your customer service was excellent. We ran into a problem with UPS shipping but your customer service corrected it immediately. I waited to write a review because it was a gift for my daughter she finally got to try it out and was totally thrilled. She said her friends are so jealous. Thank you for everything and I would definitely recommend doing business with you. I will definitely use you again if I have another order.

Cheap and does not delivery on concept Wine pouch was very cheaply made and the spout does not even stay in place like it appears in the photos. You have to fish inside the hole and try to pull the spout out every time you want to use it.

THE BEST CUSTOMER SERVICE EVER! Needless to say, I love my bag. But what sets this company apart is their customer service. The shipping was fast, response to questions was quick, and they bent over backwards to make sure my purchase was perfect. I have already recommended Porto Vino to friends and will be purchasing more in the future for gifts!