It’s a good bag It’s a good bag, great design. It does seem that the material is not as robust and resistant as you would expect, the leather easily gets scratched or marked. The manufacturer should either use a different leather or apply a protection layer from the factory, after all the price tag indicates that this is a product that will last long. The company did reply my enquiry and gave support when required.

We have recieved our amazing bags and… We have recieved our amazing bags and are using them on our long haul trip as our offices. The quality of the leather and all the little details like expanding the back pack , love the internal bags and how they clip in the help keep everything organized. Look forward to many happy years and trips with these bags.

Never received order after paying in full I ordered 2 pairs of shoes through Kickstater in May 2021 I still don't have any product after paying in full. I have been through 3 different customer support people to no avail. Iv had all excuses now, delay with supplier order lost in system, promises shipping tomorrow. Now we are at I received them last year. I received one pair last year about 3 sizes to small and returned them. I have also asked for a refund on occasions this doesn't even get a reply.

It's been 2 weeks since I ordered an… It's been 2 weeks since I ordered an item and money deducted from my account, and the item hasn't been shipped. Never will I shop from this place again. This makes me doubtful about the product

Poor quality bag/ a sale as opposed to support team I was initially very happy with the ultimate bag I purchased, as all the promised functionalities were covered. After a few weeks, both the hook connecting the strap to the bag, and the elasticated strap enabling to attach the bag to a small suit case broke. Later, came the turn of the main zip, rendering the bag unusable. Still under the guarantee period, I contacted the support team which gave me two options but suggested I buy a new bag for only 109€ instead of sending the bag back to Asia and having it repaired which they believed would the most expensive option.