Black pashmina While I was not very impressed with the quality of this item, the company did reach out to me after my initial review and offered me a partial refund which is much appreciated. They were very responsive with emails.

Repeat customer We have purchased several shawls. All of them have been wonderful. The last two were for my mom (she's 91) and she just loves them. The colors were just what she wanted and they are so soft and warm. I have recently recommended your shawls to two different ladies who were planning to travel internationally. Your shawls are fabulous and I use mine almost daily.

great price and unsurpassed quality great price and unsurpassed quality, have purchased from them for several years, never a problem

Great Quality, Affordable Prices! I've been a customer for almost 20 years, and always come back to Spencer's to purchase for myself or get presents. They offer a quality product at a price I can actually afford. I'm glad I found Spencer's years ago.

disappointment but good solution I had problems with VAT and clearance and sent the shawl back. But Spencers did their utmost best to solve the problem and gave me a full refund, so despite some disturbance 5 stars!