Revant Optics

SE 2nd Ave., 97212, Portland, United States
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3.70
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

15.00%

1

20.00%
About Revant Optics

Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.

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Marilyn Barnard
GB

Another dissatisfied customer After reading other reviews I’ve had similar negative experiences. Had I ordered the correct lens size, I probably would have been a very satisfied customer, but communication with customer service is poor. Each attempt to talk with customer service takes 2 days to get a response.I felt I had allowed plenty of time to get these before an end of month trip, but sadly not going to happen. I’m going to ask for a refund if this last attempt to reach out to customer service does not resolve my issue.

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levi mckee
CA

One of the worse companies I've ever… One of the worse companies I've ever delt with. They shipped my package x2 lenses for Oakleys and never received the package after a month so I reached out to consumer service and waited for a response after another 5 days of waiting they said they had lost the package and would reship, they really didn't care and wouldn't even give me a discount or free shipping for the inconveniences and now the package took 8 days just to get to the shipping center. Avoid this company at all costs. ( Just buy new glasses )

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Tom
GB

Revant's customer service is… Revant's customer service is exceptional. They addressed the problem quickly with courteous service and shipped me new lenses within days. Jessica was extremely professional and resolved my issue, exceeding my expectations. She is a true rock star.

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David Hampton
GB

I contacted the return department… I contacted the return department because the polarized film on the lens of my Oakley Ejectors was peeling off after a year. My warranty ended the 31st of March, yet I reached out on April 2nd. I would think that with a claim within a couple of days, they would honor the warranty. Perhaps the lens cost less for a very good reason. Suffice to say I will go elsewhere from now on and pay the extra cost from Oakley for replacement lenses. This all seems quite shortsighted.

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Benjamin Smith
GB

My experience was exceptional My experience was exceptional. I originally order lenses for my Rayban New Wayfarer Model RB2132. Turns out that I had ordered the wrong size so I contacted Revantoptics.com website. The representative, Ashley, responded within 24 hrs and provided me with the correct lenses. The new lenses were easy to install and fit perfectly. I received them with 3 days. This is the best customer service I received in a long, long time. I highly recommend this company if you're in the market for replacement lenses.

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