They will not grant returns They will not grant returns. DO NOT BUY FROM THIS ONLINE STORE!

No return label sent On Oct 22, 2022 I order a bag and wallet, I wanted the redish bag, but thought that color was to bold so I decided to order the blue bag with the blue wallet, so after I placed my order I didn't realize I ordered the red and blue bag, it was to late to cancel, so I figure once I receive the orders I would contact them for a return label . My order came October 27th, I have not heard anything from them and I sent them about 6-8 emails. please be carefully if you receive your item and decide you don't like it your stuck with it. Thanks, Dora

Poor customer service and no shipment Poor customer service. Have not received my purchase after 21 days and when I ask for refund they sent me a message saying they needed to spend time with their family and would not respond until 01/27/23. NEVER AGAIN will I order from them not ever on Amazon. They make you believe it is based in America but after lots of research it appears it is based in China. I don’t have a problem with that but just be honest. NEVER AGAIN!!!

The bag is not what it looked like when… The bag is not what it looked like when I re dived the item. They have a 30 day return policy, so I quickly contacted them to get a return label and credit my account. I am getting the run around with this company. Dora’s last comment was would I keep the bag and receive $10.00 in cash. ARE YOU KIDDING ME! I want to return this item DO NOT PURCHASE ANYTHING FROM THIS COMPANY SCAM ARTISTS

Functional tote bag Accurate description on site. Soft leather great space for my bottle, sunglasses, laptop! Very happy with it and would definitely purchase again.