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Trustify360 - Default Title

Zappos

http://www.zappos.com

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2.05

Based on 20 Reviews

25.00%

0.00%

5.00%

70.00%

About Zappos

Zappos is a customer service company that just happens to sell _____________. Born in San Francisco, raised in Las Vegas, Zappos was founded in 1999 as a shoe retailer. And we sure have come a long way. We still sell shoes — as well as clothing, handbags, accessories, and more! Our purpose, first and foremost, is to live and deliver WOW. We offer tons of options for men, women, and children's clothing and footwear needs! Free shipping BOTH ways, 365-day return policy, and 24/7 customer service are always included!

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32% negative reviews on Zappos 32% negative reviews on Zappos. That's horrible. And this is a Amazon company. Hey Zappos, USPS shipping sucks and just cost ANOTHER customer. I'm sick of waiting 10+ days for a item that ships from a adjoining state. Zappos you just got ZAPPED !

Customer service was great … Maria in Customer service department was great! I reached out via chat option, and she was able to help me out and fix my issue within 5 minutes. Great service, you normally don’t come across such stellar service with online retailers. I will be ordering again and Maria deserves a shout out for being so friendly and knowledgeable.

Ordered shoes 2 weeks ago from zappos… We had initially ordered from zappos of Amazon and that did not work out so well. Reordered through zappos themselves and customer service was great!!

Zappos I trust more than Trust Pilot I have serious questions about trust pilot itself. While they have been spot on about sites that are trash,they also seem to trash great sites that may have some outliers. Zappos has been the best online retailer I have worked with. As an extra layer of protection, I order through Amazon. I know the size Hokas I need and they arrive with free shipping in 2 days. No hassle. I cant speak to the customer service as I have had no issues/ no returns. Also,no multiple credit authos money grabs like Legendary Whitetails-because THEY are backlogged and charge me repeatedly illegally- causing me to cancel my credit card! Revising my initial review- I stand by my review but I do not dispute the experience of others. Hope that if Zsppos sees my review,they live up to it.

Ordered a Helly Hansen Jacket from… Ordered a Helly Hansen Jacket from Zappos. Received a Sweatshirt instead in poor packaging. Contacting them they expected me to provide new packaging for return etc. Not to mention its my time to fix their error. Gave ZAPPOS a chance, mistake I made, will not happen again. ZAPPOS - never shop there! They do not care about customers and they do not live up to the mistakes they make. BAD BUSINESS!

Zappos

http://www.zappos.com

About Zappos

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John Conners

Kerri

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