Great customer service and great bag Great customer service and great bag. Exactly as described

Excellent! Excellent customer service and prompt product delivery! Provided me with a discount after I had already placed my order.

Horrible Policies and Support Bought a pair of shoes for my wife at nearly $1k. The first time my wife wore them, the back strap detached. It was clearly a manufacturing defect. Contacted Modecraze and was told I had 3 days from the delivery date to report defects. This was a gift and that is a crazy restriction to impose on customers. Horrible service and policies. Do not buy from this company.

My Manolo Boots OMGGGGGG! I just received my Manolo Blahnik boots! They are gorgeous! The packaging was perfect! I am obsessed! Customer service was beyond amazing! How did I not know about this site before! Definitely purchase again and recommend to all my friends! Thank you, Liz

Excellent experience I was originally concerned about buying a designer purse from an online retailer. But the prices were excellent and the Prada purse I bought was authentic and new! They are very responsive on poshmark, Instagram, or email. The item was shipped quickly. I bought it Thursday late at night and it was delivered on Tuesday. I wasn’t home to sign for delivery so UPS are-routed it for pick up at a drop off station the next day. So convenient and the prices are excellent! Will definitely consider purchasing other items from Modecraze!