Great experience purchasing from them Great experience purchasing from them. Absolutely the best customer service. Paid close attention to my order and helped advise me through the purchase. I would definitely recommend them to anyone. I will also be a repeat customer due to their experience and great customer service.

Unacceptable shipping time frame Sorry but in this day and age, taking 11 days from when the order was placed to the item being shipped is completely unacceptable. This was after I sent an inquiry 9 days after placing the order, if I had not inquired would it still be sitting in a warehouse????

I made a purchase days before Christmas… I made a purchase days before Christmas and they are still waiting to be picked up for delivery. I’ve written twice now..doubt I’ll hear back from anyone, actually. I’ll give it another couple of days then I’m filing a claim with PayPal. Order #1005

Shipping is a joke I ordered the product the 27th of February, it was supposed to be here the 13 of March. Today is the 18th of March, I'm still waiting!

Cheap Bamboo from China The bamboo sticks were about what I expected coming from China. Dusty, dirty bamboo pieces, several were broken but overall they'll do for outdoor garden use. Not appropriate for indoor decoration, since visually they look rather dingy and cheap.