Great service Great service, love the products we've used so far and fast, discreet shipping. I received a rabbit vibe as a free gift. When it arrived, there was something under the outer jelly cover. I called TooTimid and they sent me a new one right away. I was really impressed with their pleasant customer service and willingness to replace what was a free gift item.

You won't be disappointed Too Timid is a great site with a lot of choices, fast discreet delivery, and great customer service. I do hope they will include, in the near future, a variety of ESTIM toys. My husband and I tried one from another site, and while hesitant at first, we liked it. Also, when I bought something i regretted, due to it's size, I was very surprised to receive an e mail offering a replacement of anything else and my payment would be credited toward it.

Excellent Customr Service Recently purchased an item that within 1 month, began to rip in a few places. Contacted TooTimid via email and explained. Service rep responded quickly assuring me full replacement or value towards another item since it was within the 1 yr warranty period. I chose another item of greater value and paid the difference. Excellent service.

This company is excellent This company is excellent. The ladies are very courteous and very well informed own their job.if a problem arises it will be fixed immediately and that is a guarantee that you can’t beat or match anywhere thank you so much too timid.com ladies.

Don't bother After several attempts to get a working product, I gave up. How can you say you made sure the product worked but it doesn't when I receive it. I followed instructions completely but it didn't function whatsoever.