2nd delivery came worst than the first I don’t know what’s going on, I placed a order and it was supposed to be for New Jersey, but it went from New York to Chicago and now it’s preparing to go out for delivery. Miscommunication on my part. Problem fixed. Thanks customer support !! Edit: package came with no box and the quality was very bad not even close to 1:1 I told customer support , they said they will send another but it took them 9 days to ship . Let’s see how it goes Edit: date 30th march 2024. I have received the package the quality is even worse than the first and it’s very flimsy again, not even close to 1:1 at all!!! Big giveaway. My rating has gone down to a 1 star, I wrote them a email and they haven’t responded yet it’s been over 8h. Let’s see how this goes. Depending on the answer I will change the review.

be patient yall tracking #s will take a little bit yall dumb asl and clearly havent experienced anything to do with reps ever ive order multiple things from different websites and third party insta accounts it always takes at most a week and a half for tracking number to come and anywhere from 2 to 4 weeks to get to you yall just impatient fr once the site up again and order some stuff ill make another review

I don’t know how to contact support so… I don’t know how to contact support so I’m just asking how long is the usual wait because I ordered three weeks ago and I don’t know if you guys sent the tracking number yet

Very helpful and reply quickly Very helpful and reply quickly

top tier customer care I placed an order for 2 large Murakami and one of them got lost in the mail, they sent a replacement 30 minutes after i let them know. This is top tier customer care. Also, they were really 1:1.