Claudia
ITI've been scammed from this website I've been scammed from this website, at the end of my order they sent me "a special offer" with a bundle of a random photocard of my favorite k-idols and a package of photocard sleeves. Of course the item of value is the photocard, the sleeves are cheap and we don't need that. They didn't send me the photocard with my package, only the sleeves were included, then I contacted the customer service to let them know about the missing item and they replied ridiculously and didn't care about solving the mistake they've done. This is a scam, I hope they do that a lot with this "special offer" to all the customers.
Miriam To pol ski
DEBad shipping and service I am very disappointed about my experience with buying on cocodive. i bought a package in January and Since then I didn’t get any tracking information, not even a tracking number! Althought I contacted them already a couple of times they still couldn’t give me any proper reason why my package was not even shipped and still isn’t! Bery frustrated, angry and disappointed especially because I had no birthday gift for one of my friends. Not buying from here again. Just hoping that one day my package arrives at my place.
Elin Jones
GBRecommend Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. The only issue has been that its been very slow to get (UK) here compared to other people ive seen make reviews. I really do recommend them and i plan to place another order soon :)
Shauna Dawson
GBOverall I’m giving them 4 stars Overall I’m giving them 4 stars, everything was legit and real merch. I preordered the noeasy jewel case from them and it came well packaged and intact, however it took them 10 days to post and I think it was only after I emailed that they remembered I’d ordered- i did. get the preorder stuff but I have a feeling they used leftover standard stuff as the frame card wasn’t a different colour (apparently the jewelcase frames are red) but I’m not fussy about photo cards so that’s okay. Overall would buy again from them I’d just make sure to send a little email to customer service if there’s no tracking info a few days after an album drop- wouldn’t leave it as long!
Cameron Alexander
GBFantastic experience many times I’ve ordered lots from Cokodive, BLACKPINK light stick, vs album, jhopes album and now waiting on stray kids light stick v2 and have preordered jungkooks album. Cokodive are also very fast at replying to emails and have a fantastic social media presence managed by Jack. I have watched live videos as well that Jack does, I love this company so much and would highly recommend!