eastcastle g (eastcastle007)
GBNo review allowed after 180 days Just confirmed by temu.com customer support team: no reviews are allowed on ANY items purchased 180 days ago! That means even your purchases supposed to last years but if something wrong with them after 180 days, you can't post a review about it. This policy is consistent with many of its low quality products. So think twice before you buy something for long term use.
Roger Troutman
ESWhat a farce What a farce. Returned 6 items for credit.Temu acknowledged receipt at post office and now claim nothing arrived expect one unidentified object which is completely impossible. So 100 Euros out of pocket and no goods to show for it. All the fine words are pretty empty,they won't be getting any more money from me
P King
GBVery very slow shipping Very very slow shipping, takes much longer than estimated for order to arrive and customer service is poor. *Changes the delivery estimate time to prevent paying the £4 for overdue orders *Orders sit for days at a time with no activity *App will apologise for delays but when you contact customer service they'll deny there's a problem *Goods show as in stock but a few days later change to pre-order *App shows bizarre statistics like 79.6% of orders delivered in less than 7 days. Which aren't true.
James H
GBI find Temu great for certain items I find Temu great for certain items, not so great with others. For example, I’ve found some of the electronic items, flimsy and useless, but when you’re paying less than £1 for stuff, it’s kinda expected, so I’d be wary on these. But some of the clothing and footwear is fine, got some trainers for £8, great price, and can’t fault the quality for the price, and they’re very comfy, a long with other value items I’ve purchased, some very useful; kitchen accessories, cleaning supplies, screen protectors or phone cases etc. Delivery can take awhile as it’s coming from Asia but not excessive waiting times. There is a minimum spend, too, I think it’s £15 but often includes free delivery, or very small, fair delivery cost. I’ll happily keep using for certain items
Therese Sharpe
IEHave made many many purchases.. Have made many many purchases.. Delivered fairly promptly.. Usually 7_10days...... No problems with returns and refunds..... Have had some really nice purchases which are much admired...... Yes its cheap..... But cheerful.! . Will continue to use often.....