Absolutely the worst service... Absolutely the worst service I have ever received. Lied to me 4 times on when the item shipped. Advertised the item would be 1) shipped from the US and 2) the item would be wool. The item was shipped from Pakistan and it's not wool, it's fleece - which I am allergic to so the second I touched the material, I broke out in hives. I requested to send it back and I now have to pay an insane price to send it to Pakistan. This company is not "New American". It's a SCAM!!! Do not buy from them.

I ordered 4 planter boxes from this… I ordered 4 planter boxes from this website and received 4 little plastic pumps. A complete scam. I asked to refund my money but was asked to return the items to China. I have to pay for the international shipping. Don't buy anything from this website. They are deliberately misleading people by their name of "American Store". What a shame.

Perfect seller delivery on time with… Perfect seller delivery on time with secure payment procedure after that best quality of product i received & amazing customer services and newamericanstore find you the perfect leather jacket anywhere in the world for the best price They also did a great job servicing my leather jacket & I look forward to my next purchase, thanks again!

This company is a complete sham This company is a complete sham. They produce counterfeit products and fill their website with promises of client service which is non-existent. I ordered a coat for Christmas for my GF. It arrived very late, from Pakistan and was of poor quality and without any doubt a complete knock-off. Trying to get a refund from PayPal is useless as they want the returned and the return address is in United Emirates making the cost of the return from Canada nearly the cost of the coat to start with. This is an obvious strategy to deter returns and refunds. This company is not American in any form or fashion except that it copies American made products. I am totally disappointed that PayPal does nothing when it is so clear that it is a total scam. UPDATE; PayPal came through and gave me a full refund, but unfortunately still support this company that sells knockoffs.