It's a good product but needs to be… It's a good product but needs to be shipped better. Any type of padding would be nice. The boxes come dented from being dropped and banged around during transport.

Glasses are absolute perfection! The glasses I ordered came nicely packaged. No damage in shipping. They looked exactly as nice as pictured. Shipping was timely as well. Would order from Kneats again! I'm already putting them at the top of my list for Christmas or birthday gifts this year.

Takes long time to arrive Order took a long time to arrive.

Broken glasses Glasses poorly packed for shipment, one broken glass, notified through email with no response as of now.

One of the glasses in my order had a… One of the glasses in my order had a chip in the rim…. They sent a replacement immediately…. Great product and even better customer service!!