souk + SEPIA

209 W 38th St, #405, 10018, New York, United States
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2.20
Based on 20 Reviews

5

20.00%

4

10.00%

3

5.00%

2

0.00%

1

65.00%
About souk + SEPIA

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Connie Johnson
GB

These reviews are NOT representative of Souk and Sepia.… I am stunned at all of these bad reviews! I can only assume that mostly unhappy customers are posting reviews. I have ordered several items for myself and others with no problems. Lots of people order and sell stuff from China, y'all...🙄

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Ciarra
GB

Purchased a purse that I rarely used Purchased a purse that I rarely used. The leather that connected the purse together eventually withered away and couldn’t use it anymore. Poor quality. And I’m very disappointed they market to black women, but then drop ship from China. I don’t recommend ordering anything from them.

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April Bledsoe
GB

Company rebranded as Kelly Obi New York YA'LL, they have rebranded themselves as a company called Kelly Obi. They literally have the exact same clothes that Souk + Sepia had. I am sooooo annoyed because they truly were my favorite and turned out to be a fraud! smh! We have got to do better!!

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Kenya Moronta
GB

ORDERED: October ‘22 GOT NOTHING! I placed an order in October 2022, it’s now January 2023. I reached out through email in December 2022 and got a response about delays and said I would receive a tracking number soon and would be updated shortly. It’s been crickets since I sent that email. I even sent a direct message on Instagram, they “loved” my critical comment about their customer service but never responded. I’m requesting a refund with my bank. As I see these reviews, I wish I would have read them sooner before even ordering. Purchased a winter jacket with a promo code for $72. DONT BUY FROM THIS COMPANY! You will be disappointed and out of money with no product received!

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Tonya
GB

I own several pieces from the company… I own several pieces from the company that I just simply love, and so I remain supportive which is why my rating is a 3. However, I ordered a dress in August 2022 that I totally forgot about and only remembered when I was checking on the status of an order I made in September 2022. I am hopeful that the production and shipping issues improve soon. I really want this company to thrive, but in order to do so the pervasive problems with completing orders must be solved.

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