I ordered from this store three weeks … I ordered from this store three weeks ago and was charged instantly however I haven't received any tracking information and when I try to look up my order on their site there's no info or record of the # they gave me. I've emailed them twice and sent their fb messenger a message and haven't gotten any response. I basically waisted my $.

DO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY! Ordered a naruto headband last November 30 2017 and the parcel never came to my address. Ive kept asking them a refund for my lost item but they never respond to my messages! Its been 45 days already since the day I ordered from their company and I never receive any tracking information. Its very dissapointing.

Received the order with the package… Received the order with the package incredibly damaged and poorly wrapped. The figure inside was similarly damaged, but beyond that, was so obviously cheaply made it's almost a joke. Missing items, terrible paint, everything you could imagine was wrong with it. Absolutely awful, will never purchase here again.

Bought a bomber jacket on… Bought a bomber jacket on hokagestore.com. I ordered a thick instead of thin jacket. It took me a month and a half to get the merch. A week after purchasing I haven't recieved a tracking number. I had to contact them and they gave me a tracking number. For 5 days the tracking number had no status. I contacted them again they told me due to free shipping there is no tracking. Eventually recieved the bomber jacket and I can tell you the material is cheap the naruto logo on the back wears off it's like a cheap sticker. You can buy the bomber jacket yourself off of amazon for $30 and get the logo imprinted yourself at the mall for maybe $20.

I ordered an Anbu Black Ops cloak along… I ordered an Anbu Black Ops cloak along with Naruto shoes. My shoes arrived in tact , and recieved that my Anbu cloak order was cancelled. On top of the dissapointment, i was sent a sweater that costs nearly $30 less than the item i ordered. No REFUND. Did not ask if i wanted a replacement product, they did not even refund me the difference in price. I am disputing this with my bank. First time ordering from them and customer service is a joke, what a dissapointment. No one answers my calls or emails. Basically, i feel like they frauded me with my money!