I never received the product I never received the product that I ordered. I reached out multiple times to request information about when my package would be sent. I ordered the last Friday in November for a Christmas gift. As of today which is December 29, an entire month has passed. I have not received my order, or any reply to my multiple emails inquiring about where my order is. The order showed ready for transit since December 2. Today, I get the email that asked “how did we do?” If there were an option for 0 stars, I would have chosen that.

I did not receive the item I did not receive the item , I received a small chain for the saw, but no saw. I am really disappointed because I was looking forward to using the tool in my garden. I wrote the company back and have not received a reply, been a month already.

Did not receive mini woodcutting… Did not receive mini woodcutting chainsaw. Received the chain but not the saw. Wrote to you at least 3 times with no reply. Had to order somewhere else and received it in 3 days. Would appreciate the amount being removed from by credit card.

I have been very excited to receive the… I have been very excited to receive the product ordered, but have yet to receive it. It was ordered more than a month ago. I found an address for Ohio Dept, so I mailed a letter inquiring on the where abouts of my order. No reply. Very unhappy about it. Freida Order#1175. Ordered on 7.10.20

Ohio Depot has zero customer service Ohio Depot has zero customer service. I sent three emails and never received a reply. I tried to cancel my order because it took almost three weeks to get it. I wish I had because when I finally received it, it was not what I thought I was buying. The product description and photo were not accurate. I thought I was getting two mini chainsaws. Instead I got only two chainsaw chains. I would return them and send them back, but I am afraid I would then be out the money and the chains. Horrible store. Do not use.