I don't even want to give them a star… I don't even want to give them a star but it seems I have no choice. I ordered in mid July and I haven't got receive it. They said they'd send me a tracking number within a week but they didn't. I sent them a couple more messages but they didn't reply me. In October, a few days ago, I sent a long message again and I finally got a message from them they lost my package during transit. I have asked for a refund and been waiting to hear from them. I am not sure when I can get a refund or even a reply from them. This is very frustrating. Any ways to resolve this?

I’m trying to return an I team and… I’m trying to return an I team and can’t even get to talk to anyone and you have to talk to someone the email address doesn’t even take you to a message place no phone number to call to talk to anyone very frustrating

Don’t buy I’ve contacted customer service 3 times asking how to return shoes that are too small, first response tells me to give to someone else , 2nd response they emphasize that I have to pay the very expensive fee to return, I just asked again for information to return! It seems everyone has same issues , cannot receive refunds !

I wish I could give them a zero I wish I could give them a zero. I thought I was ordering a pair of shoes from Target. My mistake. Realized it was not from Target and tried to cancel order within 6 hours of placing it. They sent me a few emails and said they were sending them and if I didn't like them I can return them. It took two months to get them. Color is not the same in the picture nor is quality. They look plasticy. Do not order from them

Poor Communication! I ordered two pairs of shoes about two weeks ago and I haven’t yet received one email of when they were on their way or if the order is even being processed! Very little communication! Am I even getting my shoes?🤷🏼‍♀️