Knowledgeable and friendly EOR We switched to Remote from another EOR company a few years ago. While we had some issues in the beginning regarding response times and overall communication, this was all amended after a call with our account manager. I'm happy to report that everything is going very smoothly these days. Our account manager is readily available for questions, and the payroll and customer success teams have helped us numerous times. It's great to know that knowledgeable people have my back when it comes to rules and regulations in the different countries our team is in, and it saves me a lot of time not having to find out everything myself.

I received on time feedback and action… I received on time feedback and action during my onboarding process as well as off boarding process. Appreciate the expertise to all questions and the FaQ pages and user guides; chatbot is also really helpful.

Very good support Jaime was clearly explaining everything I needed to know, took the time to understand my problem and give me the best answer and even clarify some extra questions I had. Very nice support!

Jaime Duran from Payroll Client… Jaime Duran from Payroll Client Services Team at Remote was extremely helpful and promptly answered all my doubts!

I made the mistake of using remote.com… I made the mistake of using remote.com to pay a contractor in Canada. The contractor never performed the work and so I got my bank to refund the amount. However, since I made the mistake of using Remote.com, I was still on the hook. They have been contacting me non stop about paying back the amount the my bank has refunded and threatened to send my account to a third party collections agency. They also charge a $30 monthly fee per user on your account. Would not recommend using this company.