Cynthia
GBNew Treasure at Small Church Needed Help I am a new treasurer for a small church. I needed a payroll service that worked with non-profit organizations because I know nothing about how to determine withholdings, W-2s and 1090s. I found three payroll companies after researching several companies, including SurePayroll, that I thought were worth talking with. I reached out to the three companies and John from SurePayroll contacted me the same day. I explained my situation to John. I have found John, my primary contact with SurePayroll, to be accessible, helpful, and clear in explaining things to me. He walked me through every step to setup the payroll system. After a month, when I continue to have questions, I usually reach out to John and he returns my calls or responds to my emails in a reasonable period of time. I have used the customer service a few times. Expect for one experience, customer service is responsive and helpful. SurePayroll's fees are consistent with other payroll services I researched; which are very reasonable. I am pleased with the service I have received and so are the church employees. The employees and I like the direct deposit. It put me out of the check writing business. Withholdings are made and sent to the appropriate place in a timely manner. Employees have personal apps to track their pay, withholdings and they will get their W-2 or 1099 from there. Our payroll schedule is every 2 weeks. SurePayroll sends me reminders for when I need to input payroll data. There are numerous type of reports to summarize what SurePayroll is doing. In short, SurePayroll has simplified my life. I highly recommend SurePayroll.
Mark
GBThe team is super helpful and… The team is super helpful and responsive. Payroll is easy and efficient to navigate and process.
Kristy
GBSo Relieved The transition to Sure Payroll was seamless. Thank you to Courtney Campbell for all the extra help and assurance. This is going to save me hours of work
Ted
GBA Sure thing! I was using QB for internal payroll which was becoming very expensive and I did all the filings. I did some research and found Sure Payroll. A very good move for our company in many ways. Not only do we save money but they handle all of our filings which is nice not to do anymore. The switch over was mid quarter so it had some bumps getting setup but was worked through and all good now. Software is very easy to use!
PATRICIA
GBHad a great experience with my service… Had a great experience with my service rep and would recommend this service.