BudgetCues.com (AKA Budget Billiards) Horrible Customer Service Budget Cues (AKA Budget Billiards) sent a different cue bag than the one I ordered, a cheaper one of course, then would not answer emails requesting help. On top of that, their voice number would not take a message even though the recording said it would. Worst customer experience I can imagine. And I should have never used Paypal which was no help whatsoever resolving the issue. In fact, I will never use budgetcues.com (Budget Billiards), or Paypal for online shopping again. I would suggest that you stick with larger vendors with active customer service channels, and credit cards with a dispute resolution process that is backed by a normal customer service team. If you chose Budget Cues, you'll get the Budget experience, and I wish you best of luck getting what you paid for.

Came through when needed Budget Billiards always come through, I buy my sticks and have my tips redone here! Easy site to navigate and good prices, plus great customer service. What more could you ask for?

Great company to order from Great company to order from. I made an error on my order and the customer service immediately responded to help resolve MY error. They even refunded the price difference between my options. I would certainly recommend Budget Billiards and will definitely go through them from now on when purchasing online.

Wonderful Perfect transaction Wonderful Perfect transaction! Super Fast shipping! Extremely helpful most Excellent customer service Thank you guys so Very Much for everything!

I have just recently spent $1300 on… I have just recently spent $1300 on their website and they have took the money out of my account and I still have not got a order number or a tracking number and I got overnight shipping and I’ve been trying to get in contact with them for the past two days can anybody help me with a contact number instead of an email or a certificate to send in to them because they are not replying back