Great customer service, quick response to email I made an online purchase and even before my order had arrived the item I ordered went on sale. I dropped them a quick email and just as quick as I’d sent the email I received a response and a credit for the price difference.

I love the WBW Price Matching function I love the WBW Price Matching function. WBW always ships my items quickly and get to my door in just a few days. The few times I have had to contact customer service, they have been great.

Your fantastic employees are what keeps… Your fantastic employees are what keeps me coming back. I could purchase anything from other bike shops but it the people that keep me committed to Wedtern.

I received a bad Garmin Edge 840 I received a bad Garmin Edge 840. It kept cycling off then back on automatically about every 10 minutes. I talked with Garmin Support who said they would replace it after we did some troubleshooting that did not fix the issue. I told them Westernbikeworks would handle the exchange and they did without hesitation. Thank you!

Great value and good service Good customer service: Updates on order status. Faster than expected delivery. Products were exactly as advertised and expected. And an excellent price. Have made several purchases from WBW and will continue to do so in view of their ample selections, good prices (esp when discounted), and order follow through.