Outstanding Customer Service - Great Products I really appreciate the great customer service I have received whenever I have had any questions. There is a lot I don't know and when deciding on products it helps to have a partner in Box to help me make the right choices. I have never been disappointed by any of the products I have ordered.

Intuitive webstore Intuitive webstore, easy to find and order what you need. Orders ship same day they are placed with 100% accuracy. Email updates as to when the order shipped and when it arrived. No guessing. Personal thank you email for ordering.

I have been loving my Prime 9 set up… I have been loving my Prime 9 set up for my old Giant NRS-3, I’m riding features at my local trails I haven’t before. Also, I jumped into a webinar about their new wheel set and won enough Box-bucks to buy 2 chains, so I’m thinking this system will be with me for a while!

Box Prime 9 is way better than fine! Box website is easy to navigate and pricing is decent. The Prime 9 line has proven to be pretty bomb proof with little need for adjustment throughout the riding season. My Son and I run Box 2 drivetrains on our enduro and we were so impressed we spec’d out the same for our fat bikes! Just bought the Box 1 for my sons next enduro build. Thanks Box for awesome products!

Great brakes and cranks I love box cranks and brakes I have several of each. I do wish that all the brake sets came with a linear cable though even at a higher price for the set would be fine if it did.