Excellent Customer Service Extremely pleased with the quality of my 2023 Wallke H6 ST. 1,200 miles since August 2023!

Completely disappointed with the bike Completely disappointed with the bike. Computer went out how to order new when now the charger went out. Don't know what to do piece of

Great buying experience H7 AWD This was a preorder so I only waited a couple of weeks but I received a verification of shipping address on a Saturday and a notice of shipping on Monday. The bike came a day earlier than posted! Most companies could learn a thing from Wallke about doing business! Thanks for the great e-bike 🚴

When I have a stupid question When I have a stupid question, it is answered with honesty and sincerity. As an old dude that just wants to talk to a normal person, not a computer, this is greatly respected and appreciated.

Wallke didn't honor their return policy… Wallke didn't honor their return policy as it's written on their website. After receiving the bike it was just to heavy for my wife to ride. Wallke is impossible to reach by phone. In an email (when they felt like replying) their answer to us returning the bike to them was for us to sell it on Craig's List. I'm not kidding. Avoid this company like the plague. We bought the bike in early March of 2024. A bike helmet and a container rack were included in the purchase and those items still haven't arrived 2 months later. Avoid Wallke like the plague. I'm wondering if it's a real company or someone brokering bikes out of China from their house or apartment. Chino & Rancho Cucamonga are cities listed for their warehouse and business/store. Google maps doesn't list either location.