Jay Niec
GBXDeep I have been researching the purchase of a new Tech. BCD for awhile now and liked what I read about the new XDeep NX Project BCD. Not many dealers in the USA just yet. However I did find Tec Dive Gear and I am glad that I did. Response to my inquiries about the XDeep was always timely. SJ was quick to respond both by email and phone. His knowledge of the product was spot on and as a result, I am now the proud owner of the XDeep NX Project Tec BCD. Probably the only owner in northern Indiana!! Hope to rig it a and use it before the snow fly's. You will not be disappointed by the excellent customer service at Tec Dive Gear!!!
Raphael Santore
GBNeed Sidemount gear for diving? I needed a new sidemount rig and did not know much about it. The guys at Tec Dive Gear were extremely helpful and patient. They gave me the pros and cons of what I might need and why. The gear was sent directly to my home in perfect condition. My instructor helped me assemble my new configuration and said I got exactly what I needed. Thank you. Raphael NYC
John Svalina
GBBought my Xdeep bcd Bought my Xdeep bcd, mask and accessories. Easy to order and keep up with my order. Haven’t had to return anything, but have called to make changes to my orders and their customer service was spot on and took care of my issue right away. Will definitely use them, and refer them moving forward.
David Belchamber
CAFirst timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.
Derek Chen
GBGo pro lighting set rental Excellent communication. Timely Priority mail delivery. Lights are very good. Just be aware that the lighting set is quite neg buoyant so I had to drop lots of weight.