Delay. It's fine they handle it above and beyhond expectations. Still did not receive my pedal order... It doesn't matter, with COVID-19 it is really expected to have delays. But at least the customer support is just on top of it... I really enjoy interacting with this company, they will see more order from me... that's a given. Thanks for the great customer obsession guys I really appreciate it.

Covid or no Covid Covid or no Covid. Charging someone's credit card and then 3 months later and still no product refusing to refund money and cancel backorder is atrocious business practices. They deserve to be put on notice. My next stop is my credit card company. Will file a disputed transaction report.

My experience with Ricmotech has been a… My experience with Ricmotech has been a great one. They offer quality products that work properly. Many of the products can't be found anywhere other than Ricmotech. The customer service is excellent and I enjoyed communicating with them on questions I've had. Three words... QUALITY, PROFESSIONAL & KNOWEDGABLE. That's Ricmotech. Sincerely, Bryce Simoneaux

I own Ricmotech products I own Ricmotech products, and as every product in the lifecycle will have potential issues sometimes. The question is how a company stand behind there products, and handle when s**t hit the fan. I give them a strong A+. Customer service is efficient, enjoyable to deal with and they truly care, I will buy more from them when needed with confidence. Thanks again.

Customer service was great quick… Customer service was great quick responses to email enquiries. Shipping was fast, products are great quality.